Both sales and support teams play a vital role in determining whether or not customer experience will influence key revenue drivers.
Optimized customer experiences drive 5-10% growth in just 2-3 years.Learn More
72% of satisfied customers share their experience with 6+ people.Learn More
Existing clients spend 31% more than new customers.Learn More
Increasing retention by 5% boosts profits by as much as 95%.Learn More
Base and Zendesk have partnered to create a modern, integrated CRM solution that increases customer visibility and enables smooth transitions and collaboration across sales and support.
With Base and Zendesk, reps and agents have access to integrated, flexible tools that provide the full context of an account. This allows them to capitalize on opportunities and mitigate risk. Both tools provide modern, intuitive user interfaces that automate data capture to keep reps and agents focused on the customer instead of administrative tasks.
This easy to implement and easy to use customer experience stack sets the foundation for your sales and support teams to deliver customer experiences that drive results.
Download the free guide: Improve Customer Experience KPIs with Sales and Support Alignment
Learn how to sell smarter and faster with Base.
Base's products eliminates the need for multiple sales point solutions by providing businesses with tools for email, phone dialing, lead scoring, reporting and more.