Product Support Specialist | Base

Product Support Specialist

Support Team  •  Krakow

Description

Getting customers is one thing; keeping them happy is a whole other battle. This position’s primary laser-focus is providing Tier I support to customers. You own the problem and the solution. The secondary responsibilities will include product demonstrations and webinars, creating support articles and blog posts for new features, and communicating with the development team with suggested improvements.

Your responsibilities as a product support specialist will include:

Requirements

Skills and experience that are relevant for us:

Nice to have
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