🎉 Base has been acquired by Zendesk! Read the news here.

Join the Base team.

Customer Success Engineer

San Francisco, California

Description

Passionate about customers? Love solving technology challenges, using Excel, and delighting clients? We are looking for Customer Success Engineers with 0-3 years of experience, particularly in technology integration.

Primary responsibility is partnering with our customers pre and post-sale to ensure the Base solution is optimized for success. You are the liaison between our customer and Base’s technology team. Other responsibilities include technical documentation, functional documentation, and executing complex data migrations.

Your responsibilities will include
  • Own the relationship between customer’s technology team and Base’s technology team.

  • Goal is to ensure a smooth technology integration so customer business objectives are met.
  • Responsible for strategy and execution of complex data migration.
  • Write and own product and technical documentation for specific customer implementation.
Job requirements
  • 0-3 years of experience in technology consulting or product management.
  • Degree in Mathematics, Economics, Engineering or Computer Science from a top-tier university.
  • Excel expert and familiarity with databases.
  • Bonus Points: Previous development experience using Ruby or Java.
What we offer
  • Personal responsibility and accountability
  • Choose your own hardware
  • Personal development funds
  • Flexible hours and vacation time
  • Daily catered lunch, fruit and lots of caffeine
  • Relocation help and expenses covered, if need
  • Employer Sponsored Health Insurance
  • 401(k) matching
Apply here

Be advised references will be collected and checked before an offer of employment is made by Base. We would welcome the opportunity to speak with a former employer if a current reference is not available.

We're committed to the confidentiality and security of your personal information during the recruitment process. View our recruitment privacy policy here.

Request a Personalized Demo

Learn how to sell smarter and faster with Base.

Almost There!

We're standing by with your demo. Please complete the following fields so we can personalize your demo to your needs:

Sell Faster and Smarter with Base

Base's products eliminates the need for multiple sales point solutions by providing businesses with tools for email, phone dialing, lead scoring, reporting and more.