Passionate about customers? Love building relationships, speaking on the phone, and helping people? We are looking for candidates with 1-3 years of experience, particularly in customer success or account management.
This position is exclusively focused on delighting Base users in our small to mid-sized customers. You own the relationship from adoption to retention to renewal. Secondary responsibilities include product utilization analysis and reporting, suggesting product improvements from customer feedback, and notifying customers of product releases or improvements. You need to be comfortable in managing a large volume of relationships effectively.
Be advised references will be collected and checked before an offer of employment is made by Base. We would welcome the opportunity to speak with a former employer if a current reference is not available.
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Base's products eliminates the need for multiple sales point solutions by providing businesses with tools for email, phone dialing, lead scoring, reporting and more.