Passionate about complex problem solving? Love working with world-class people, using progressive technology, and contributing to open-source API technologies? We’re looking for candidates with 3+ years of experience, particularly in technical support.
Getting customers is one thing; keeping them happy is a whole other battle. This position’s primary laser-focus is providing Tier II technical support to customers. You own the problem and the solution. The secondary responsibilities will include creating reproducible test cases, bug reporting to the development team, and coordinating delivery of fixes.
Be advised references will be collected and checked before an offer of employment is made by Base. We would welcome the opportunity to speak with a former employer if a current reference is not available.
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Base's products eliminates the need for multiple sales point solutions by providing businesses with tools for email, phone dialing, lead scoring, reporting and more.