🎉 Base has been acquired by Zendesk! Read the news here.

Join the Base team.

Product Analyst

Krakow, Poland


We are a data driven company. We believe that data holds the truth and should guide our decisions. This applies to everything we do at Base.

Our mission is to transform the productivity of sales teams. We believe that it will only happen if sales is treated in a scientific way. To enable that we have to deeply understand both our customers and the way they sell.

Take a moment to learn more about how we build Base – the sales productivity platform: https://lab.getbase.com/product/

As a Product Analyst, you will be responsible for uncovering how sales teams use Base, namely: identify trends, challenges and opportunities. This understanding plays a key role in all the product decisions we make like roadmap prioritization and setting project goals. Your work will directly impact how our mission becomes reality. This position brings analytical rigor, statistical methods, systemic thinking and pragmatism to the challenges of measuring, conducting studies and driving insights around product and technology.

Your responsibilities will include
  • Understand the big picture of our product and technology stack behind it.
  • Apply your expertise in uncovering how Base users interact with the product.
  • Communicate your findings to all stakeholders in a simple and unbiased way.
  • Drive analytical conversations about product understanding and decisions.
  • Lead efforts for defining product metrics and collecting data necessary to support them.
Job requirements

Strong skills in all of the three areas listed below:

  1. Statistics and research:
    • Excellent analytical skills and mindset
    • Ability to quantify human behaviour and create metrics describing it accurately supported by research experience in business or academic setting
    • Strong statistical skills
    • Feeling comfortable with taking responsibility and being accountable for results
    • Ability to drive projects to completion with minimal guidance
  2. Data reporting and visualisation:
    • Passion for data, visualisations, and analytics
    • Ability to suggest actions and product improvements based on data
    • Ability to build data-based narratives
    • Attention to detail
    • Very good data visualization skills, resulting in clean and effective visualizations
    • Ability to talk about complex ideas in a simple and clear way
    • High communication skills
    • Great presentational skills
  3. Programming:
    • Good knowledge of at least one scripting language (Python, R, etc.)
    • Good knowledge of SQL
Nice to have
  • Basic knowledge of Hive, Spark and Luigi
  • Good understanding of sales process and CRM systems
  • Experience in SaaS market analytics
  • Empathy
  • Knowledge of social sciences methodology
  • Experience in e-commerce analytics
  • Understanding of software production process
What we offer
  • Ownership of the projects you work on
  • Team of passionate people who love what they do
  • Interesting projects, ability to implement your own ideas and improvements
  • Opportunity to learn and grow
  • Full time contract of employment

And everything you need to do your job effectively:

  • Flexible working hours
  • Professional development funds
  • Comfortable office, choice of your own laptop and other tools, daily catered breakfasts and lunches
Apply here

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Base's products eliminates the need for multiple sales point solutions by providing businesses with tools for email, phone dialing, lead scoring, reporting and more.