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Software Engineer - Growth Automation

Krakow, Poland

About Zendesk (and Base)

We founded Base in 2009 based on a strong internal belief that businesses deserve better, smarter software. We’ve grown to over 5,000 customers across the globe and in September 2018 got acquired by Zendesk to shape the future of customer relationship management together.

Our goal is to take the art of sales and transform it into actionable information to help sales organizations take their growth to the next level. We believe in a collaborative working style with a bias towards rapid prototyping, experimentation and a strong curiosity, to the benefit of our customers and their needs.

Role Description

The mission of Growth Automation is to provide excellent payments experience for Zendesk Sell (formerly Base) customers and to enable our business to grow. Apart from working on billing we also work very closely with internal teams (Finance, Sales, Customer Success, Marketing and others).

As a Backend Ruby Engineer you will solve technical challenges related to billing systems, integrations, both internal and customer facing software. You’ll be able to take part in cross-organization projects and have an impact on our business both directly and indirectly by enabling other teams.

Required skills and experience

  • At least 2 years of experience working with Ruby
  • Knowledge of SQL of some flavor and aware of key concepts like schema, indexing
  • Building web applications and JSON APIs
  • High customer empathy and focus on the value delivered to clients
  • Strong belief in writing tests
  • Eagerness to learn new things

Nice to have

  • Front-end experience, we use: Backbone, React, Redux, Sagas
  • Familiarity with NoSQL, RabbitMQ, Kafka
  • Experience with SOA applications
  • Enthusiasm for data analysis
  • Interest in sales and finance domains

What we offer

  • Interesting projects related to billing and business growth
  • Collaboration with multiple teams in Zendesk across the globe
  • Exciting domain challenges: finance, sales, data analytics
  • A wide range of technologies to work with: Ruby, Rails, MySQL, Redis, React, GraphQL, Python
  • Opportunity to learn and grow professionally

And everything you need to do your job effectively:

  • Flexible working hours
  • Professional development funds
  • High-end gear to help you be productive
  • Comfortable office, daily catered breakfasts, and lunches

Who will you meet

Łukasz Badura - Engineering Manager in Zendesk Sell is hiring for this role.

Apply here

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